Unlocking Growth: How AI is Reshaping Consumer Insights in the APAC Region

In the heart of the bustling Asia-Pacific (APAC) region, a quiet revolution is underway. With the profound impacts and fascinating developments that artificial intelligence is bringing to our daily lives, workspaces, and the realm of consumer insights, we are seeing the future unfold right in front of our eyes. From redefining consumer behaviors to unveiling hidden market trends, AI is casting it’s net wide and deep, illuminating opportunities previously shrouded in complexity. Behaviorally has been hosting events around the world (previously New York and London), embarking on the ever-evolving role of AI in shaping our present and future. Recently, we held events in both Singapore and Shanghai continuing this journey. Let’s examine the transformative insights that emerged from these events.

The AI Revolution: Transforming Everyday Life

Before we dive deep into the impact AI has on insights, it’s also important to recognize its presence in our everyday lives. We use AI in a number of different personal and professional tools without even realizing it. The keynote speaker for both events Sandeep Das (Global Foresight Lead, Emerging Countries, Mars Wrigley) touched upon this topic with his examples of AI virtual influencers, AI chatbots for customer service, and even generative AI making gaming experiences more lifelike and immersive.

As we begin to recognize and identify the already existing presence of AI in our personal lives, we also begin to formulate ways it can translate to aid us professionally. The seamless integration of AI technologies into our daily routines, from virtual assistants streamlining our tasks to recommendation systems enhancing our choices, has demonstrated the transformative potential of AI. As this familiarity grows, we find ourselves exploring fresh ways where AI could revolutionize industries and business operations. From predictive analytics optimizing supply chains to machine learning algorithms refining medical diagnoses, the possibilities are boundless. By harnessing AI’s capabilities responsibly and thoughtfully, we can pave the way for a future where AI serves as a powerful tool to augment and elevate our professional endeavors.

AI in Consumer Insights: Unveiling White Spaces

In the realm of consumer insights, AI is forging new paths of exploration and redefining how we analyze and predict trends. The integration of AI in consumer insights has not only enhanced our understanding of existing trends but has also unveiled intriguing opportunities known as “white spaces” – uncharted territories within markets that hold untapped potential. As businesses strive to decipher the intricacies of consumer preferences and adapt to rapidly changing demands, exploring these uncharted white spaces through AI-powered analyses promises to be a pivotal strategy for staying ahead in the modern marketplace.

Efficiency is the low-hanging fruit where we see potential improvements with the implementation of AI. The utilization of these tools to summarize and mine insights from vast amounts of data is a streamlined approach that not only enhances efficiency but also extracts meaningful patterns that can guide decision-making. Behaviorally’s own Melvin Ng (SVP) shared at the events how the company is utilizing AI tools to mine up initial findings from more than 100 IDIs. This practice is similar to what a general analyst would do, but definitely much more time efficient than the typical practice.

From our panel in Shanghai, Sun Fangchao (Miniglamp Corp.) presented how AI helped a beauty client to lively convert and translate the KOLs’ lipstick colors on social media into their ‘real’ colors. This enabled the client’s designers to actively track emerging trends, providing valuable insights that directly fueled their product innovation strategies.

Beyond the realm of summarizing prevailing trends, the aspiration to predict future trends remains a formidable challenge for clients seeking to stay ahead. Fang Jun (NuVision Management Consulting) discussed that propelling innovation necessitates more than just analyzing trends within specific product categories; it demands a broader vantage point. This holistic perspective is essential for unearthing untapped potential that lies on the horizon. It’s here that AI can play a pivotal role in deciphering these intricate patterns and guiding the way toward the next big opportunity. As the landscape of consumer insights continues to evolve, AI’s role in this dynamic journey becomes increasingly compelling.

Navigating Challenges and Embracing the Future

Looking ahead, the future of AI in consumer insights is poised to be a compelling journey of innovation and transformation. As highlighted throughout this discourse, AI’s presence in our personal lives is just a glimpse of the potential it holds within the realm of professional insights. With AI’s ability to seamlessly process vast amounts of data and identify subtle patterns, the possibilities for predictive analytics and trend forecasting are boundless.

Moreover, as AI continues to refine its capabilities, its role in efficiently summarizing and distilling valuable insights from complex data sources will reshape how decisions are made. Behaviorally’s Adrian Sanger (VP, AI Solutions) also touched upon the potential for synthetic consumers. Being able to generate your ‘ideal’ consumer or buyer allows us to generate data that is most applicable and relevant to our efforts.

Final Thoughts

As we navigate through this transformative era of AI, it’s evident that we stand at the cusp of a profound shift in the way we interact with technology, interpret data, and drive innovation. The events in Singapore and Shanghai provided us with a glimpse into the immense possibilities that AI can unlock, from reshaping consumer behaviors to unveiling the untapped potential within markets. However, while we marvel at the capabilities AI offers, we must also address the challenges that accompany this journey. Ethical considerations, privacy concerns, and the responsible use of AI are paramount as we delve deeper into its applications. As we move forward, it’s crucial to strike a balance between embracing AI’s potential and ensuring that it serves as a force for positive change.

Let us embark on this path with a clear vision, an ethical compass, and an unwavering commitment to shaping a future where AI augments our endeavors and elevates humanity as a whole. Behaviorally has been leveraging AI within our global pack database and solutions suite to help clients quickly assess their multiple pack designs effectively and efficiently.

Get in touch with us today to find out about our AI solutions and how we can help you succeed at shelf.



Francis He, Vice President for China with Behaviorally, is dedicated to addressing customers’ needs of driving shopper growth by better understanding shoppers’ behaviors and optimizing their product packages. Francis is a seasoned researcher with experiences at both agency and client-side, proficient at analyzing and driving insights based on small and big data. He enjoys Premier League and watching football on the weekends.

We are Behaviorally, The Transaction Experts

We Define and Diagnose consumer behaviors that create valuable transactions.

Contact Us